Yes, we are fully authorised and regulated by the Direccion General de Seguros, with Authorisation Number J 2503, and carry professional indemnity insurance with a € 3M limit.
Frequently Asked Questions | General
General
Are you regulated?
What should I do if I am not satisfied with the service or advice which I receive?
We aim to deliver a very high standard of service and your views/opinion is very important to us. So if you are dissatisfied with our service or feel that we have made a mistake, please write directly to the Managing Director on danni@opdebeeck-worth.com or by ordinary mail to Op de Beeck & Worth Correduria de Seguros S.L.; C.C. Guadalmina IV, Locales 97-98, Guadalmina Alta, 29670 San Pedro de Alcantara, Málaga (please provide you policy number, your full name & address, contact phone number(s) and he will investigate your complaint and try to find a satisfying solution
Should you continue to be dissatisfied, then you may write to
INADE, Instituto Atlántico del Seguro, S. L. C/La Paz, 2 - Bajo 36202- VIGO (PONTEVEDRA) Fax: +34 986 48 56 53 Tel: +34 986 485 228
using this form.
Other than motor insurance, are there any other obligatory insurances which I may require in Spain?
If you practice such sports as fishing, hunting or yachting, there are obligatory liability insurance requirements, which in the case of yacht ownership, will vary depending on the size and flag of the vessel.
How do I go about renewing my Insurance Policy?
Most Spanish policies will renew automatically each year, and we will advise you in advance of the renewal date of the premium due for the coming year. If we have arranged your cover with an Insurer who does NOT provide automatic renewal, we will write to you well in advance of the renewal date and offer renewal terms to you.
Will I receive a new Policy Document each year?
Generally speaking NO. In Spain you tend to get the policy document when you originally buy the insurance Policy, and thereafter you simply receive a payment receipt which attaches to the original policy.
How do I go about cancelling my policy?
Either drop us a line by email, fax or post indicating policy number, reason for cancallation and a copy of your passport and we will carry out your instructions immediately. Please bear in mind though, that most Spanish Policies carry a clause by which the policy holder has to give one month written notice of cancellation prior to the policy renewal date. Insurance companies on the other hand, have to give two month written notice of the cancellation prior to the renewal date.
Our close relationship with most Insurers normally means that most Insurers are happy to waive this restriction for clients of Op de Beeck & Worth.
How can I pay my premium?
The easiest way to pay your premiums is via a direct debit mandate to your Spanish bank account - we will always inform you prior to debiting your account of the renewal date and the premium due so as you may ensure there are sufficient funds in the account. Alternatively, you may also pay by bank transfer or by credit card. In most cases we can also arrange half yearly or quarterly payments.
You find a summary with all necessary information here.
What happens if I wish to make an amendment to my Policy, or my circumstances change?
Either drop us a line by email, fax or post, and we will carry out your instructions immediately, and then forward any necessary endorsements to you.
How do I make a claim under my policy?
Visit the claims section of our website for full instructions
Car Insurance
Other than motor insurance, are there any other obligatory insurances which I may require in Spain?
If you practice such sports as fishing, hunting or yachting, there are obligatory liability insurance requirements, which in the case of yacht ownership, will vary depending on the size and flag of the vessel.
How do I go about renewing my Insurance Policy?
Most Spanish policies will renew automatically each year, and we will advise you in advance of the renewal date of the premium due for the coming year. If we have arranged your cover with an Insurer who does NOT provide automatic renewal, we will write to you well in advance of the renewal date and offer renewal terms to you.