The claims service is the most crucial part of our business because it is only when a claim is made that you really find out how good an Insurer is.
Our main market for High Value Householders Insurance is Hiscox, and the following statistics demonstrate Hiscox's commitment to ensuring that their clients have a positive experience following a loss.
- 98% of Hiscox customers are satisfied with the claims Service.
- 40% of claims paid under the HISCOX 606 policy would not be covered under most other Household Insurances.
- An award winning claims service
A common sense approach:
- • We only use expert loss adjusters, who are used to dealing with high sums insured, and non standard lifestyles. They will visit your property and offer specialist guidance and reassurance to help you get back on track.
- You will generally have the freedom to choose your own contractors and suppliers.
- All contents are covered on a new for old basis with no deductions for wear and tear.
- Depending on the size and nature of the claim, it may only be necessary to forward the necessary invoices, and the claims settlement will follow shortly afterwards.
- On most occasions Hiscox will only require one estimate for repair works and can often make settlement based on this rather than waiting for an invoice.
We are passionate about service, and are committed to providing you with an extraordinary claims experience.