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FAQ - Frequently asked questions


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952 88 22 73

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It is possible that during the contracting process or once you are a customer, doubts may arise as to how to act in certain cases. We will always be at your disposal for whatever you need, but here are the main doubts that we receive most frequently.

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Questions and Answers


Health Insurance

Most policies cover medicines and dressings while you are hospitalised or being treated by a doctor, but will NOT reimburse for those purchased outside the medical facility.

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Once it has received all the necessary documentation relating to the claim, the company tends to make a transfer within 10 days.

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The cost depends on a number of factors, but private health insurance is available for as little as €1 per day.

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You can call us on 952 882 273 or email us at health@opdebeeck-worth.com and we will arrange an appointment with you so that we can discuss and fully understand your needs.

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No, you will simply need to complete a questionnaire with a number of questions regarding your current state of health. It is vital that you complete it accurately as failure to do so could lead to future problems in the event of a claim.

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Yes, your private health insurance premium will increase with age as you are more likely to make claims.

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Each policy works differently, but most of the plans we recommend cover the delivery itself, as well as antenatal visits.

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General Insurance

If you practice sports such as fishing, hunting or sailing, you are obliged to take out Civil Liability Insurance. In the case of owning a recreational boat, the insurance will vary depending on the size and flag of the boat, for example.

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Yes, we are fully licensed and regulated by the Directorate General of Insurance. Our licence number is J 2503. We have our own Professional Liability Insurance, with a limit of 3.000.000€.

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Write us a couple of lines by e-mail, fax or post, stating your policy number, the reason why you want to cancel the policy and a copy of your passport. We will follow your instructions immediately. However, please note that in most cases Spanish policies include a clause whereby the parties may object to the extension of the contract by giving written notice to the other party at least one month before the end of the current insurance period when the party objecting to the extension is the policyholder, and two months when the insurer is the insurer.

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