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FAQ - Frequently asked questions


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It is possible that during the contracting process or once you are a customer, doubts may arise as to how to act in certain cases. We will always be at your disposal for whatever you need, but here are the main doubts that we receive most frequently.

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Questions and Answers


Homeowners Community Insurance

The amount for which buildings are insured should reflect the cost of their total reconstruction. In order to establish this amount, it is useful to have the total built-up area in square metres.

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No, the community policy will generally cover the original building as delivered by the builder together with the community water pipes. This means that the private water pipes (which are, of course, part of the building) are often NOT covered by the community policy. Nor, far from it, will any improvements that may have been made to the property once purchased, such as the installation of security systems, grilles, sun awnings, etc.... And of course, you will need to arrange insurance for your own contents and personal possessions.

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Yes, we can offer the possibility of semi-annual or even quarterly premium payments, which will contribute to the liquidity of the fund.

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This is a problem faced by many communities and is exacerbated in times of economic hardship, or in those communities where many of the properties have not yet been sold. Among many other advantages, a community legal defence policy will help the community to initiate legal proceedings against debtors.

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Most of the communities own a content which includes the furniture of the common areas, fire extinguishers, a porter's lodge, community cleaning, maintenance and landscaping elements, etc. .... These should be valued as new in case of replacement.

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Auto Insurance

Simply call the helpline number provided by your car insurance and they will arrange your repair with a specialist garage.

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If you practice sports such as fishing, hunting or sailing, you are obliged to take out Civil Liability Insurance. In the case of owning a recreational boat, the insurance will vary depending on the size and flag of the boat, for example.

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Nowadays, in order to allow you to use the golf course most golf courses will insist that you provide proof that you have taken out third party liability insurance.

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Unless your trolley has a number plate, lights, direction indicators and horn, and has been approved for use on roads (this applies not only to main roads, but also to roads within housing estates), use of the trolley on a public road is an offence and your cover will be invalidated.

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Yes, we include a green card with all policies.

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